Still supported after all these years....
/I’m not sure many companies are still providing support for eight year old products. Apple make a big song and dance about how they provide updates for their phones for “at least five years” after manufacture (which I think is a bit rubbish bearing in mind how much they cost). I find it amazing that tech companies are allowed to get away with this. Nobody else (for example car makers) is allowed to call time on their products in this way.
Anyhoo, rant over. Today I contacted Ultimaker about replacement bits for Una, my printer. I’ve found some things on Ali-Express which look like they might fit, but they have a twenty day delivery (if I’m lucky) and so I thought I’d go back to the source. They put me onto their UK dealer who had the parts I need in stock and they are in the post. Should arrive tomorrow. Awesome.