DecalGirl: A Model of an Internet Business

Brollies

This is one of my designs for my Surface RT. I just like the colours.

While I was at the Imagine Cup I was admiring the rather nice skin that Ben Riga had on his Surface device. Turns out that it is supplied by Decalgirl. Ben showed me the web site and within no time I was wasting hours trying to find the perfect skins for my devices. Then I found out that you can upload your own artwork and I then lost even more of my life finding suitable pictures and uploading them to their skin design pages. Thanks Ben.

Anyhoo, the skins arrive in a couple of weeks and I’m looking forward to seeing how they have turned out. But for me the reason for mentioning the company is that I reckon that they are just about the perfect web trading operation. Their site has a snazzy design and is quick to use. Within seconds of arriving on the home page for the first time I’m offered the chance to sign up to get a discount on my first order. Then, when I don’t buy anything for a while I get a follow up email with an even better discount. When I left my partially completed order on the system for a few days I got an email reminding me my order is still out there and giving me a chance to finalize it. Then I get regular emails detailing the progress of the order and I’m sure that I’ll get more over time as new designs appear. And all done in a way that leaves me thinking that I’m not being badgered to buy stuff, but helped along with my purchases. Very, very well done.

If you are involved in ecommerce and want to see it done well (and by the by find some awesome skins for your various devices) then they are well worth a look.